Terms and Conditions
TERMS AND CONDITIONS
Last updated: November 26, 2024
Welcome to NeatNook ("we," "us," or "our"). By accessing or using our website getneatnook.store (the "Site"), you agree to comply with and be bound by these Terms and Conditions.
---
1. ACCEPTANCE OF TERMS
By using this Site, you affirm that you are at least 18 years old or have the consent of a parent or guardian. If you do not agree to these terms, please do not use our Site.
---
2. USE OF SITE
You agree to use this Site for lawful purposes only. You may not:
• Use the Site in any way that violates any applicable law or regulation
• Engage in any conduct that restricts or inhibits anyone's use of the Site
• Attempt to gain unauthorized access to any portion of the Site
• Use the Site to transmit any malicious code or harmful material
---
3. PRODUCTS AND SERVICES
Product Descriptions:
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, or error-free.
Pricing:
All prices are listed in USD and are subject to change without notice. We reserve the right to correct any pricing errors.
Availability:
We make every effort to ensure products are in stock. However, we cannot guarantee availability and reserve the right to cancel orders if products become unavailable.
---
4. ORDERS AND PAYMENT
Order Acceptance:
Your order is an offer to purchase products from us. We reserve the right to accept or reject any order for any reason.
Payment:
We accept major credit cards and PayPal. Payment is due at the time of purchase.
Order Processing:
Orders are typically processed within 1-2 business days. You will receive a confirmation email when your order is placed and a shipping notification when it ships.
---
5. SHIPPING AND DELIVERY
Shipping Times:
Standard shipping takes 7-14 business days. Delivery times are estimates and not guaranteed.
Shipping Costs:
We offer free shipping on all orders.
International Shipping:
We ship to USA, Canada, UK, and Australia. International orders may be subject to customs fees, which are the responsibility of the customer.
Risk of Loss:
All items purchased from NeatNook are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon delivery to the carrier.
---
6. RETURNS AND REFUNDS
30-Day Money-Back Guarantee:
We offer a 30-day money-back guarantee on all products. If you are not satisfied, contact us at support@getneatnook.com within 30 days of delivery for return instructions.
Return Conditions:
• Items must be unused and in original packaging
• Customer is responsible for return shipping costs unless item is defective or wrong
• Refunds are processed within 5-7 business days of receiving the return
Damaged or Defective Items:
If you receive a damaged or defective item, contact us within 48 hours with photos. We will send a replacement at no cost.
Non-Returnable Items:
Items marked as final sale or clearance are not eligible for return.
---
7. INTELLECTUAL PROPERTY
All content on this Site, including text, graphics, logos, images, and software, is the property of NeatNook or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not:
• Copy, reproduce, or distribute any content from the Site without permission
• Use our trademarks, logos, or brand name without authorization
• Create derivative works from any content on the Site
---
8. USER CONTENT
If you submit content to our Site (such as reviews, photos, or comments), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, display, and distribute such content.
You represent that:
• You own or have permission to use the content you submit
• Your content does not violate any third-party rights
• Your content is not unlawful, offensive, or harmful
---
9. DISCLAIMER OF WARRANTIES
THE SITE AND ALL PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We do not warrant that:
• The Site will be uninterrupted or error-free
• Defects will be corrected
• The Site is free of viruses or harmful components
• Products will meet your specific requirements
---
10. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEATNOOK SHALL NOT BE LIABLE FOR:
• Indirect, incidental, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Damages exceeding the amount you paid for the product
Some jurisdictions do not allow limitations on liability, so these limitations may not apply to you.
---
11. INDEMNIFICATION
You agree to indemnify and hold NeatNook harmless from any claims, damages, losses, or expenses (including legal fees) arising from:
• Your use of the Site
• Your violation of these Terms
• Your violation of any third-party rights
---
12. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of these external sites.
---
13. PRIVACY
Your use of the Site is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices.
---
14. MODIFICATIONS TO TERMS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the modified Terms.
We will indicate the "Last updated" date at the top of this page.
---
15. GOVERNING LAW
These Terms shall be governed by and construed in accordance with the laws of Morocco, without regard to its conflict of law provisions.
Any legal action or proceeding relating to your access to or use of the Site shall be instituted in the courts of Morocco.
---
16. DISPUTE RESOLUTION
Informal Resolution:
If you have a dispute, please contact us first at neatnook.office@gmail.com. We will attempt to resolve the issue informally.
Arbitration:
If we cannot resolve the dispute informally, any dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
---
17. SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
---
18. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any other legal notices published on the Site, constitute the entire agreement between you and NeatNook.
---
19. WAIVER
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
---
20. CONTACT INFORMATION
If you have any questions about these Terms and Conditions, please contact us:
Email: neatnook.office@gmail.com
Website: getneatnook.store
---
© 2024 NeatNook. All rights reserved.