Shipping Policy

SHIPPING INFORMATION

📦 FREE Shipping on All Orders

We believe organizing your home shouldn't cost extra, so we include free shipping on every order!

Processing Time: 1-2 business days

Shipping Time: 7-14 business days

Total Time: 8-16 business days

📍 WE SHIP TO:

✅ United States (Free)

✅ Canada (Free)

✅ United Kingdom (Free)

✅ Australia (Free)

📧 TRACKING INFORMATION

You'll receive tracking information via email within 24-48 hours of your order being processed.

⏰ PROCESSING TIMES

Orders placed before 2 PM EST are processed same day

Orders placed after 2 PM EST are processed next business day

Weekend orders processed on Monday

🎁 GIFT ORDERS

Ordering a gift? Add a note at checkout and we'll make sure it arrives perfectly!

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## ❓ Shipping Questions

**Q: Why does shipping take 10-20 days?**  

A: We ship from an international warehouse to offer you FREE shipping and low prices. It's worth the short wait!

**Q: Can I track my order?**  

A: Yes! You'll receive tracking within 24-48 hours of ordering.

**Q: My tracking hasn't updated. Should I worry?**  

A: Tracking can take 2-3 days to update after the label is created. If it's been longer than 5 days without updates, email us!

**Q: Can I change my shipping address?**  

A: Contact us within 2 hours of ordering at support@getneatnook.com and we'll try to update it.

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## 📧 Contact Us

Questions about your shipment?  

Email: neatnook.office@gmail.com  

Response time: Within 24 hours